I had some PIN woes today. I log into a site every month to make a payment. Maybe two years running.
But today -- just a routine day, you know -- I went there and the PIN was no longer valid. I figured maybe I typed it wrong, even though I knew I didn't. So I tried again and it was still no good. I tried again and it was still no good. By now I was "locked out" because they wanted to protect my security.
I figured, well, this isn't going to be any good. But I called them and they gave me the instructions what to do next. I did it and it worked.
Weird that it was just changed like that. I wish that wouldn't happen.